Wagoo

Delivery guide

Standard deliveries in Perth

We deliver to most suburbs in Perth metro area, with limited coverage in the northern suburbs. Standard deliveries are made within 3 days from order, Mondays to Saturdays between 9:00am and 5:00pm. Unfortunately, we cannot guarantee delivery time however we will inform you of our schedule at least 24 hours before.

We do not accept P.O. Box deliveries.

Check out the suburbs that we currently deliver to in the map below. If your suburb is not covered, register your interest with us at info@wagoo.com.au and you will be the first to know when we extend our delivery coverage! Depending on your location, we may be able to arrange delivery at a fee.


Delivery charges in Perth

Free delivery for orders above $50. A delivery charge of $10 is applicable for orders below $50.

Local delivery - Free delivery to locations with post code WA 6164, with no minimum order required. 

Christmas Special - Delivery charge of $6 for limited edition Doggy Dukkah (single jar).

Additional charges are applicable for non-standard, urgent requests or deliveries outside of our current zone.


Interstate Delivery charges across Australia (for Snacks and Treats only)

Delivery outside of Perth across Australia is available at a flat rate of $15. Free delivery for all orders above $100.

All orders must be paid in full before we can arrange delivery.


Receiving goods

Please ensure that there is somebody at home to receive your orders. As our food is freshly prepared and do not contain any preservatives, they must be kept chilled or frozen within 2 hours of receiving goods. Deliveries to your office location would be recommended if you are unable to make arrangements.

Deliveries outside of standard hours may be arranged on a case-by-case basis. We understand if you have commitments that do not allow for standard deliveries, and we want to make sure your pooch does not go hungry!


Doorstep drop-offs

To make it easy for you, there is also an option to 'lease' a chiller box with an ice gel pack from us for only $20. In your order instructions, please give us the authority to leave the package at your doorstep or indicate a more discreet location that is accessible to our delivery team.

You can keep the box for as long as you want, and if you are not going to be home at the next delivery, place the box at your doorstep and give us instructions during checkout to leave your order in the box - just remember to leave the frozen ice gel pack in there!

To get a full refund, simply return the box and ice gel pack to us (in an acceptable and usable condition) at the next delivery and the refund will be processed within the next business day. We reserve the right to refuse a return if the box and gel pack are not in an acceptable condition.

Please note that in giving us the authority to leave your order at your doorstep, you accept all related risks such as, but not limited to, loss of package and tampering of contents, and agree to release our company, Wagoo Holdings Pty Ltd, of all liability related to the instruction.


Self collection at Sunday Markets

You can pick up your order at Wireless Hill Farmers Market, Ardross every Sunday between 8am and 12pm. Orders must be placed and confirmed by noon, Friday. There is no minimum spend for self collection.


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